Monday, October 3, 2011

Third Period English

When I was a junior in high school Mrs. Leis told our third period College-Prep English Class that who we are and who we become in this world is a result of the people around us. Of all the lessons and memories I have from high school and growing up in my small town, by far this has meant more to me and has guided me to become who I think God intended me to be more than anything else. I have been so blessed over the years to have lived the travels and experiences life has provided, and at every stop, I’ve thought about Mrs. Leis, standing in front of our class talking about the experience of losing her husband in a tragic plane crash and that no matter how long people are in your life, whether it be a moment, an hour, an evening or a lifetime; they leave a mark on you and you are different because you met them. So with that advice, perhaps we listen closer, care more and try harder because every day as Mrs. Leis reminded us, is as an opportunity to be significant to someone else.

I hold a special place and respect for the two football coaches who led the teams I played on and their staffs while at Ottawa-Glandorf High School, but it was in Mrs. Leis’s English class that I learned to express myself and found an identity. It was the encouragement and inspiration from Mrs. Leis to live life to its fullest and not look back that has me sitting in Chicago after traveling the country and literally the world as a professional athlete writing a blog post. I certainly didn’t think professional sports were in my future at that time, but in the back of my mind I thought that I could be a writer someday. Even if being a writer today means I’m blogging or getting a call from a friend to help find the right words for a resume or editing a letter, the fact of the matter is that no matter where I go or who I meet, Mrs. Leis instilled in me in me that I can be someone who leaves a mark on others. So in some self-indulging way, I think I need to write about it because someone may also read this post and be reminded of or moved to ask me about how amazing of an English teacher she was and continues to be.

Tuesday, May 17, 2011

Talking About Schema


I earned a minor in Psychology at the University of Findlay because I took 21 hours of it before deciding to major in English. As a result, I learned about "Schema" from Milton Peters, professor of my Psychology II class. He quoted Piaget's Stages of Cognitive Development while speaking of Assimilation and Accommodation. During a Piaget discussion on the second floor of Old Main, we discussed Schema and the human behaviors associated with it. Fast forward 10 years and I'm sitting in a WOMMA conference breakout session, captivated by Steve Knox the CEO of Tremor, as he taught how schema related to WOM marketing.

To summarize the various definitions of the science; a schema is a mental structure we use to organize and simplify our knowledge of the world around us. We have schemas about ourselves, other people, technology, eating, exercising and in fact almost everything. For example, a child may first develop a schema for a dog. The child knows that a dog has fur, four legs and a tail. When the child encounters a cat for the first time, he might first call it a dog because it fits his schema of a dog; he sees an animal that has fur, four legs and a tail. Once the child is told that this is a different animal called a cat, he will modify his current schema for a dog and create a new schema for a cat.

During the session, Knox presented an image of the Miracle on the Hudson. Sully saved hundreds of lives that day and solidified schema-consideration as part of the marketing mix. When we look at this image we see something that disrupts our schema. We associate planes with the sky and not water so it's something that we will remember and talk about. Would you be surprised to know that ten days after the Miracle on the Hudson there was a small aircraft crash that killed 14 people in upstate New York? I doubt any of us remember that plane crash because we weren't talking about it. Unfortunately that story is true. To complete the analogy, when planes crash, schema allows us to know what happened to the passengers without having to see the wreck, although we can't help but look. And we can't help but look because a train wreck, like an air plane on the Hudson River with people standing on the wings is many degrees away from what we believe to be ordinary... and when it's extraordinary, we talk about it.

Seventy-six percent of Americans talk about at least one brand every day according to a 2009 research study conducted by the Keller Fay Group. With three out of four consumers talking about brands, it's essential that Brands give them something to talk about; and one certain way to ensure they are talking is to disrupt their schema.

Thursday, February 10, 2011

Super Moments


It was January 1988 the first time the game made me emotional... It was 17 days into the new year, I was 10 years old and my fandom for the Cleveland Browns culminated at the moment Earnest Byner (# 44) took a handoff from Bernie Kosar. I was with uber sureness the Browns were going to score the game-tying touchdown in the AFC Championship Game, but to my dismay, followed by a 10 year old tear falling at disbelief; The Fumble.

Football has made me emotional numerous times for many different and unrelated reasons but most recently in Dallas at Super Bowl XLV. The National Anthem to be exact. I heard Christina messed up the lyrics but I was in my own world reminising the first time I heard the rendition wearing a New York Football Giants uniform and didn't even notice she messed it up.

My most gratifying memory of playing football came the first time I suited up in an NFL uniform. The game was televised on ESPN and as the National Anthem played, I realized I made a life-long dream come true. It was a personal and special accomplishment, and to this day, when I hear the National Anthem I go back to that moment in New England and get goosebumps... No matter if it's at a high school basketball game or the Super Bowl, it's that particular sound of the game that takes me back.

This past Sunday I had the priviledge of attending SB XLV with a profound and distinguished group of people who crossed a variety of walks of life, but came together as football fans. I truly enjoyed every conversation I was a part of leading up to the game, and I had the opportunity to make new friends with some very cool people; but when the National Anthem played and the jets flew over the stadium; It was time for reading linebackers, picking up blitzes, and recognizing cover 2 defenses. After years of football film watching, it's just how I watch a game. Everyone around me was excited, cheering, and anticipating the kickoff of Super Bowl XLV while I was imagining running down the field on the kickoff team, cognizant of staying in the correct pursuit lane, and wrecklessly looking to make the first tackle of Super Bowl XLV.



There are often indescribable experiences and personal moments that make a game memorable, a career definable, and a moment... a moment. These sports moments are experienced uniquely by an individual and often times, never spoke of; rather kept in a memory bank and recalled when a new experience triggers the sounds, sights and smells of a particular moment. The game is a ame of inches they say, but to me it's a game of moments. A few special moments that made a career meaningful, and memorable.

Sunday, January 9, 2011

It's About People



In the midst of an aimless adventure to find the meaning of life, I stirred one winter morning after a sleepless night in Chicago to find myself stress-riddled and in search of the meaning of my existence... That's a pretty deep intro for an Invizzible Ink blog post but looking back at my five month hiatus from blogging, I intrepidly realized that humans cannot pretend to be someone we are not. Me, I'm a writer. I have been since the fourth grade when I won my first writing contest. (Insert unabashed plug) Fast forward twenty years five months ago, I was adhering to the demanding challenge of working full time in Chicago and going to grad school full time in Ohio while keeping a ridiculous travel schedule and managing school and work projects; And usually between the hours of midnight and 3 am maintaining a decent marketing blog. The trick to accomplishing all these goals was simple; Two years of non-sleep week nights. Healthy? No. But certainly advantageous to the accomplishment of what I set out to do.

What I found to be true of this endeavor was that one cannot maintain that routine for much more than two years; at least I couldn't. Something had to give. Unfortunately for Invizzible Ink, when I started my new job in Chicago, my writing was put on the back burner. Not by choice necessarily, but by default. Hobbies took a back seat; evenings and early mornings gave way to the furious pace of trying to get up to speed with senior and other experienced team members conducting business. It's exciting and exhilarating to make decisions that affect national programs and millions of impressionable consumers, but soon I found that the core of Invizzible Ink; the marketing mind that defined my day-to-day professional career was lacking organic substance. There was something missing that balanced my holistic mind-operation. Austin Powers would diagnose as a loss of mojo. For me, my mojo is writing. And I wasn't writing. I was tired and not inspired until finally I realized what was missing... I needed to bring back Ink!

So how does one lose their mojo anyway? Well, I don't exactly know but I know how one gets it back. One returns to their utility. - The definition of one's purpose for living and ambition to leave one's mark on the world. I'm not sure if Webster or Wikipedia would agree with my definition of utility, but in Business Ethics class, our professor John Annarino taught us the meaning of utility and it stuck with me and resonated deeper than any other lesson I learned in two years of graduate studies. Why? Because it was humanized. It meant something that couldn't be added or subtracted. It lived and breathed in each member of our class and was left for each of us to decide for ourselves how we would define our personal style to learn, lead others, and live life.

One's utility is the most important aspect of business in my opinion. It serves as my personal guide to making decisions and dealing with relationships. I vowed after reading Good to Great by Jim Collins and receiving years of coaching from hard working volunteer football coaches that life is about people first. “First who, then what,” as Collins would say. As I would say, life is too short and opportunities to make a difference in society are too abundant, to not focus on people first before the subject. At the end of my day, I work with people and for people so why not direct my focus on people? - A widget has never generated a single emotion that motivated, encouraged, or taught me a lesson that made a difference in my life, however I could go on for pages about the people in my life that have made Invizzible Ink possible.

Speaking of people, I think we as humans seek and desire many forms of acceptance from our families, employers and significant others in our daily routines to make sense of our existence here on Earth. I believe when we sacrifice our personal passions for obligations beyond our control, we are moved from living-comfort, to a place of reaction. When the speed of the game gets too intense and we are not in control, we lose our ability to make concerted and logical decisions. We panic. Get ahead of ourselves and forget the basis of how we progressed ourselves to our current state of being. And how did we all get to where we are today? People helped us. - Granted many of us have individual talents and successes but collectively, there has always been some person somewhere who gave an opportunity, believed in us, sacrificed for us, or extended a hand to us in some way. It's people, folks! It's not the stuff in our lives, it's the people that make our world what it is. And I feel sorry for those who don't get that, but it's also my utility to help them realize what they are missing.