Talking About Schema

I earned a minor in Psychology at the University of Findlay because I took 21 hours of it before deciding to major in English. As a result, I learned about "Schema" from Milton Peters, professor of my Psychology II class. He quoted Piaget's Stages of Cognitive Development while speaking of Assimilation and Accommodation. During a Piaget discussion on the second floor of Old Main, we discussed Schema and the human behaviors associated with it. Fast forward 10 years and I'm sitting in a WOMMA conference breakout session, captivated by Steve Knox the CEO of Tremor, as he taught how schema related to WOM marketing.

To summarize the various definitions of the science; a schema is a mental structure we use to organize and simplify our knowledge of the world around us. We have schemas about ourselves, other people, technology, eating, exercising and in fact almost everything. For example, a child may first develop a schema for a dog. The child knows that a dog has fur, four legs and a tail. When the child encounters a cat for the first time, he might first call it a dog because it fits his schema of a dog; he sees an animal that has fur, four legs and a tail. Once the child is told that this is a different animal called a cat, he will modify his current schema for a dog and create a new schema for a cat.

During the session, Knox presented an image of the Miracle on the Hudson. Sully saved hundreds of lives that day and solidified schema-consideration as part of the marketing mix. When we look at this image we see something that disrupts our schema. We associate planes with the sky and not water so it's something that we will remember and talk about. Would you be surprised to know that ten days after the Miracle on the Hudson there was a small aircraft crash that killed 14 people in upstate New York? I doubt any of us remember that plane crash because we weren't talking about it. Unfortunately that story is true. To complete the analogy, when planes crash, schema allows us to know what happened to the passengers without having to see the wreck, although we can't help but look. And we can't help but look because a train wreck, like an air plane on the Hudson River with people standing on the wings is many degrees away from what we believe to be ordinary... and when it's extraordinary, we talk about it.

Seventy-six percent of Americans talk about at least one brand every day according to a 2009 research study conducted by the Keller Fay Group. With three out of four consumers talking about brands, it's essential that Brands give them something to talk about; and one certain way to ensure they are talking is to disrupt their schema.

Super Moments

It was January 1988 the first time the game made me emotional... It was 17 days into the new year, I was 10 years old and my fandom for the Cleveland Browns culminated at the moment Earnest Byner (# 44) took a handoff from Bernie Kosar. I was with uber sureness the Browns were going to score the game-tying touchdown in the AFC Championship Game, but to my dismay, followed by a 10 year old tear falling at disbelief; The Fumble.

Football has made me emotional numerous times for many different and unrelated reasons but most recently in Dallas at Super Bowl XLV. The National Anthem to be exact. I heard Christina messed up the lyrics but I was in my own world reminising the first time I heard the rendition wearing a New York Football Giants uniform and didn't even notice she messed it up.

My most gratifying memory of playing football came the first time I suited up in an NFL uniform. The game was televised on ESPN and as the National Anthem played, I realized I made a life-long dream come true. It was a personal and special accomplishment, and to this day, when I hear the National Anthem I go back to that moment in New England and get goosebumps... No matter if it's at a high school basketball game or the Super Bowl, it's that particular sound of the game that takes me back.

This past Sunday I had the priviledge of attending SB XLV with a profound and distinguished group of people who crossed a variety of walks of life, but came together as football fans. I truly enjoyed every conversation I was a part of leading up to the game, and I had the opportunity to make new friends with some very cool people; but when the National Anthem played and the jets flew over the stadium; It was time for reading linebackers, picking up blitzes, and recognizing cover 2 defenses. After years of football film watching, it's just how I watch a game. Everyone around me was excited, cheering, and anticipating the kickoff of Super Bowl XLV while I was imagining running down the field on the kickoff team, cognizant of staying in the correct pursuit lane, and wrecklessly looking to make the first tackle of Super Bowl XLV.



There are often indescribable experiences and personal moments that make a game memorable, a career definable, and a moment... a moment. These sports moments are experienced uniquely by an individual and often times, never spoke of; rather kept in a memory bank and recalled when a new experience triggers the sounds, sights and smells of a particular moment. The game is a ame of inches they say, but to me it's a game of moments. A few special moments that made a career meaningful, and memorable.

It's About People

In the midst of an aimless adventure to find the meaning of life, I stirred one winter morning after a sleepless night in Chicago to find myself stress-riddled and in search of the meaning of my existence... That's a pretty deep intro for an Invizzible Ink blog post but looking back at my five month hiatus from blogging, I intrepidly realized that humans cannot pretend to be someone we are not. Me, I'm a writer. I have been since the fourth grade when I won my first writing contest. (Insert unabashed plug) Fast forward twenty years five months ago, I was adhering to the demanding challenge of working full time in Chicago and going to grad school full time in Ohio while keeping a ridiculous travel schedule and managing school and work projects; And usually between the hours of midnight and 3 am maintaining a decent marketing blog. The trick to accomplishing all these goals was simple; Two years of non-sleep week nights. Healthy? No. But certainly advantageous to the accomplishment of what I set out to do.

What I found to be true of this endeavor was that one cannot maintain that routine for much more than two years; at least I couldn't. Something had to give. Unfortunately for Invizzible Ink, when I started my new job in Chicago, my writing was put on the back burner. Not by choice necessarily, but by default. Hobbies took a back seat; evenings and early mornings gave way to the furious pace of trying to get up to speed with senior and other experienced team members conducting business. It's exciting and exhilarating to make decisions that affect national programs and millions of impressionable consumers, but soon I found that the core of Invizzible Ink; the marketing mind that defined my day-to-day professional career was lacking organic substance. There was something missing that balanced my holistic mind-operation. Austin Powers would diagnose as a loss of mojo. For me, my mojo is writing. And I wasn't writing. I was tired and not inspired until finally I realized what was missing... I needed to bring back Ink!

So how does one lose their mojo anyway? Well, I don't exactly know but I know how one gets it back. One returns to their utility. - The definition of one's purpose for living and ambition to leave one's mark on the world. I'm not sure if Webster or Wikipedia would agree with my definition of utility, but in Business Ethics class, our professor John Annarino taught us the meaning of utility and it stuck with me and resonated deeper than any other lesson I learned in two years of graduate studies. Why? Because it was humanized. It meant something that couldn't be added or subtracted. It lived and breathed in each member of our class and was left for each of us to decide for ourselves how we would define our personal style to learn, lead others, and live life.

One's utility is the most important aspect of business in my opinion. It serves as my personal guide to making decisions and dealing with relationships. I vowed after reading Good to Great by Jim Collins and receiving years of coaching from hard working volunteer football coaches that life is about people first. “First who, then what,” as Collins would say. As I would say, life is too short and opportunities to make a difference in society are too abundant, to not focus on people first before the subject. At the end of my day, I work with people and for people so why not direct my focus on people? - A widget has never generated a single emotion that motivated, encouraged, or taught me a lesson that made a difference in my life, however I could go on for pages about the people in my life that have made Invizzible Ink possible.

Speaking of people, I think we as humans seek and desire many forms of acceptance from our families, employers and significant others in our daily routines to make sense of our existence here on Earth. I believe when we sacrifice our personal passions for obligations beyond our control, we are moved from living-comfort, to a place of reaction. When the speed of the game gets too intense and we are not in control, we lose our ability to make concerted and logical decisions. We panic. Get ahead of ourselves and forget the basis of how we progressed ourselves to our current state of being. And how did we all get to where we are today? People helped us. - Granted many of us have individual talents and successes but collectively, there has always been some person somewhere who gave an opportunity, believed in us, sacrificed for us, or extended a hand to us in some way. It's people, folks! It's not the stuff in our lives, it's the people that make our world what it is. And I feel sorry for those who don't get that, but it's also my utility to help them realize what they are missing.

"Attitude Reflect Leadership, Captain"

Attitude reflect leadership... So very true in sports as well as in business, family circles, and pretty much life in general. The first time I saw this movie I was a second-year player at the University of Findlay, and frankly the thought of never playing football again mixed with an emotion-enhancinig potion left me wiping tears from my face as I sat on my beer-stained college couch. If you haven't seen this movie yet I find it incredibly unbelievable that you are finding the time to read this blog, but just in case my mother hasn't seen the movie, I won't ruin it for her and give away the entire scene and ending. Ultimately though, one of the main characters, Bertier, doesn't play in the most important game of his career. It's heart-wrenching to follow the character through the entire movie and watch him as well as all the characters grow and become leaders in their community and school and then not to have the chance to paly the final game.

Bertier in many ways is the protagonist in this movie however he probably wouldn't want to be considered above anyone or more important than any of his teammates. As one watches "Remember the Titans", Gerry Bertier stands out as a true leader and captain and embraces it throughout this movie. He gives us multiple examples of his emotional intelligence as well as his passion: Two qualities I believe every leader must possess. Bertier's passion is reflective in nearly every scene he is present, most noticeably when he is on the football field. He loves playing the game, and he loves his teammates, and he loves his coaches. He respects them and he leads them with a passion that only a captain can lead with.

In my opinion the greatest word in any language in any dictionary is passion. Every great leader has it and no person has ever been their best version of themself without having a passion for something that drives them. A person who is a leader demonstrates their leadership by showing others that passion through acting selfless for the betterment of a particular cause. When a leader begins caring more about being recognized and getting credit for contributing to a cause, the pureness of leading is lost and while their still may be passion, leadership is deduced and the organic reward and fulfillment of leading a cause fizzles. People see through self-righteousness and that passion is weakened.

The scene above where Julius and Bertier are having a conversation and Julius challenges Bertier is an epic moment in the movement that changed not only their friendship, but the team and the school and the entire community. It was in this moment that Bertier showed his true self. His true emotional intelligence was apparent as he handled the situation as a true captain should. When Julius challenged him, he collected himself and he thought about what his teammate was really saying before disagreeing with him. He considered his options and became open to making a difficult decision, and he made his decision because it needed to be made for the greater good. The look on Bertier's face right at the end of the above scene is memorable because the look on his face as he hears Julius, is a look of surprise, but also a look of reality. In that particular moment I believe Bertier realized that he wasn't doing everything he could for the football team and that he needed to do more. He needed to find a way to make them better because inside Bertier's man-sized heart was a kid playing a game that he passionately wanted to win.

Bertier was a utilitarian throughout the movie and although the best interest of both the white and the black communities' greater good was a risky and difficult leap to make, he took that leap by putting himself out on a limb. He took the chance and made himself vulnerable for the greater good of the team... And it gave me goose bumps after he called out the white full-back for not blocking for the black tailback. Bertier went back to his defense and turned to the other great leader on that defense Julius, and engaged him to lead with him. Bertier didn't try to do it on his own. He knew, like all great leaders know, that it takes a team to accomplish great things. Bertier obviously knew that Julius was talented and knew that together they had endless potential as a defensive unit, but it was going to take everyone to accomplish what he truely was aiming for. Hence, he took a leap of faith and put himself out for the team. He showed a quality of many other great leaders; he demonstrated courage.

This scene is portrayed as a turning point in the film when the team finally came together and united as one team, instead of white and black. But it accomplished so much more from the aspect of understanding personalities and understanding leadership. Bertier taught the team to follow him. He lead by example and broke down the color barrier by doing what was right. As aspiring leaders in schools, businesses, families, and even politics... We can take a lesson from Gerry Bertier and earn the respect and trust of others by doing what is right. - I think they call it integrity.

Bertier's integrity is apparent throughout the entire film but one scene that stands out in particular that really emphasizes his true self is the scene where he ended his relationship with his girlfriend. He obviously loved her because we heard him say so in the film, but he loved his team and he loved the game more. He was willing to let go of something that was comfortable for something that was compelling and that is an action of a leader with integrity. When his girlfriend wouldn't shake Julius's hand, Bertier had a decision to make and because he was a man with integrity; when given the ultimatum of Julius or her, he chose his team.

Attitude does in fact reflect leadership beyond sports. Poor and positive leadership alike, this movie is a great example of leadership carrying and burying a team. Similar to the leadership of a football team, the same goes in the C-Suite of a firm. If our bosses are complaining and disengagued about a program or event, it shouldn't be a wonder why the program or event is only sub-par. However when an event is led with passion, it is followed with passion and greatness is accomplished.

As I reflect upon the movie yet another time and try to put myself in Bertier's shoes as he's watching his friends play in the state-championship game from a hospital bed, I can't help but recall a cliche that every football player has heard; "Play every play as if it were your last." When the weather is extreme hot or cold or the coach is yelling at you or you are having a crappy practice or you got a bad grade on a test or you got traded to a team in last place... no matter what the excuse might be... it is just that. It's an excuse. The opportunity to play the game of football comes and goes and after it is gone, every football player can probably think back and remember a play here or a play there that they would like to have back... All of us besides Gerry Bertier.

I think the attitude he maintained through the finale of the the video was believable because he did in fact play every play as though it was his last. So when the time came that Gerry did in fact play his last play, he was able to accept it. He accepted that it was his time to move on and he celebrated the team's victory with them from the hospital and wasn't bitter or depressed about it because he knew that he had given his heart to them and to the game. Gerry Bertier knew in his heart that he played the game of football the way it was meant to be played. He played the game of football similarly to how he lived his life; with passion, with courage and with integrity.

Boys of Fall

I was a boy of fall once. Meant the world to me to play football on Friday nights under the lights. Then on Saturday afternoons... and even a few times on Sunday. There's a place for a boy and a man to come together and be one in the same. And it's on a football field. It's a man's game, that's played with a boy's spirit.

If there is any advice I could ever give to anyone playing this game it's to have fun doing it and enjoy every moment of it. Every play; play as if it's your last. The coach in the video breaks his huddle with 'last play' - and it gave me goosebumps. (My arm hair is still raised as I type). The love of something bigger than yourself is an emotional scenerio for a high school kid to be in, and even bigger as a collegiate and grown man. But it's maybe the most gratifying and rewarding accomplishment to look back upon, at the end of a day, realize that being a part of something bigger than myself was worth the sacrifice.

There is so much to learn from the game of football that doesn't take place between the lines, but happens off the field in conversations on a Thursday night driving your high school clunker around with your best friend. Sharing life stories and being best friends... When you play this game you give your heart to it... at least you should. We play this game with emotion and with the understanding that every play could in fact be our last. But, it doesn't stop us. It drives us. It drives us to be our best. And football has gotten that from so many young men. Young men who believed in something bigger than themselves. They were more than the boys of fall, they were the men of fall.

Still fighting the fight against breast cancer

On June 21st from 6-9PM at Bridgewater Conference Center at 10561 Sawmill Rd. Powell, Ohio we will be holding the Spielman Gridiron Classic III Kickoff Dinner with Coach Jim Tressel, Chris Spielman, Ted Ginn Sr. and Bill Conley. Enjoy an evening of football and the awarding of the First Annual Stefanie Spielman Inspiration Award to Ted Ginn Sr. for his service and dedication to the youth of Cleveland and Ohio.

Tickets are $40.00 each and the proceeds go to the Stefanie Spielman Fund at the James Cancer Hospital and Solove Research Institute and to meet our goal of sending #500 inner city and at-risk youth to summer camps hosted by the Fellowship of Christian Athletes. If you would like to attend or to sponsor a student to attend, then contact me at mark.inkrott@gmail.com.

There are only a limited number of tickets left, so please do not wait to the last minute. We are expecting #350 people at the event which will include a silent auction and a ticket raffle for several great prizes. Checks should be made payable to: Ohio Sports Classics.

"If you can't feed a hundred people, then feed just one." - Mother Teresa

Time for a Cure

It feels good to know that your time at work and your efforts are going to a good cause and that you are appreciated right? - Ever get overwhelmed with responsibility at work, deadlines, todo lists??? As a working society we are naturally competitive and eager to win the rat race. We get so tied up in our our busy schedules that sometimes we lose sight of helping others; Not because we are disengaged from people or because we do not care for others, but because we forget that we can achieve our greatest personal goals by spending a few hours of our weekend impacting others in ways far greater than we could ever spend our time or our dollars on ourselves.

By volunteering our time for the greater good of our community we are not only making a priority statement, we are making a positive difference in the lives of others who at no fault of thier own, need a little help. We've all found ourselves in trying times and in need of a little help, and thankfully we have supportive friends and family members to lend us that hand. Without a doubt one of the defining elements that make a friend a friend and a brother a brother is knowing that person will answer when you call. Having someone there to lean on in times of struggle is priceless. There's no value for true friendship that we can place on our friend who is always there to listen to us, to pick us up when we are down, or when we are in a bad situation. Friendship is love, unconditionally and all the time.

When we volunteer for charities like the Race for the Cure, we are not just helping our friends who have experienced pain and unfortunate circumstances due to Breast Cancer, but we are helping strangers as well. Complete strangers who have courageously lost thier battles and live on in spirit and memories, through their friends and their families. By volunteering and taking part in events like the Komen Race, we help those who continue to battle everyday by showing support and encouragement for their cause and we give them something so precious that it brings many of the racers to tears... we give our time.

Time is so precious to those who do not know how much they have left, and too often I feel myself taking time for granted or wishing that it were Friday. In the end, we have so little time here to do all the things we aspire, dream, and plan to do for ourselves. Our long term goals and aspirations seem so large in the sense that one day I will be... or Someday I will have... or Someday I hope to... I will be the first to speak to the importance of setting goals and working feverishly to accomplish them, but every once in a while, its important to ask ourselves if there are others who could use a little of our time as well.